You are looking for a partner to build an AI assistant, a lead-qualification bot or a reporting workflow, and an Uzbek vendor's proposal mentions that they are an "IT Park resident". If you are a company in the Gulf, the UK or an expat-run business in Tashkent, the phrase probably means little to you. Is it a licence? A quality certification? Something that changes how you pay? This guide explains what IT Park residency actually is, how to verify it in five minutes, what it changes in your paperwork, and what it does not cover — the points you still need to settle in the contract.
A caveat up front: this is not tax or legal advice. We explain how the regime works and what to look for in documents; how it applies to your company is a question for your own accountant or lawyer, especially in your home jurisdiction.
What IT Park residency is
IT Park Uzbekistan is a state-backed technology park, and residency is a special tax regime for companies doing approved IT activities: software development, data processing and IT services, including services exported over the internet. A company applies through the my.it-park.uz portal with a business plan reviewed by an expert council. Once approved, it is added to a single register and receives a certificate.
In exchange for the benefits, a resident pays the IT Park Directorate a percentage of its revenue, reports every quarter and undergoes a mandatory annual audit. Until 1 January 2028, residents are exempt from taxes and mandatory contributions, and their employees' income tax is reduced to 7.5%. From 2028 to 2040, the benefits other than VAT are extended for companies whose exports in approved activities exceed 50% of total income, as summarised by buxgalter.uz with reference to the Tax Code.
What the status tells you — and what it does not
The most common misunderstanding is treating residency as a quality badge. It is not. The expert council assesses the business plan and the type of activity, not whether the company builds good AI agents.
| Your question | What residency gives you | What stays with the contract and with you |
|---|---|---|
| Is this a real company? | A registered Uzbek legal entity on the IT Park register with an approved business plan | Who exactly will work on your project and what experience they have |
| Is the vendor transparent? | Quarterly reporting to the Directorate and a mandatory annual audit | Transparency of the project itself: milestones, reports, access |
| Will the work be good? | Nothing — the status does not assess quality | A pilot, acceptance criteria, case studies, a conversation with the team |
| Is my data safe? | Nothing directly — data protection is separate legislation | Where data is stored, who has access, what happens after the contract ends |
| Can I pay them from abroad? | Exporting IT services online is an approved activity for residents | Your own tax treatment of the payment at home |
For evaluating the work itself, see our guide on questions to ask an AI automation vendor.
How to verify the status in five minutes
- Ask for the resident certificate. It shows the certificate number, the legal entity's name and the date of the Directorate's decision. Check that the name matches the entity on your contract: sometimes one company in a group holds the status while you are asked to sign with another.
- Open the original via the QR code. The certificate carries a QR code that leads to the original document on the my.it-park.uz portal. A PDF scan can be edited; the portal page cannot.
- Match the scope of work. A resident can only apply its benefits to the activities in its business plan. Software and IT services usually fall within it. If the same vendor also offers advertising or marketing, ask which entity will invoice for that part.
- Ask about the team, not just the entity. A long-standing status says the company has been compliant; it says nothing about the people assigned to your project.
For transparency: we are an IT Park resident ourselves, certificate No. 7076 dated 16 October 2026, published on our home page with a link to the original. The same checks apply to us.
What changes in your paperwork
If you are a foreign client
Residents can export services over the internet, and the resident's standard agreement with IT Park allows this without a separate export contract in the traditional sense. In practice, a client in the UAE, the UK or elsewhere signs a direct contract with an Uzbek legal entity, receives an invoice in foreign currency and pays to that entity's bank account. Whether the payment triggers withholding or reverse-charge obligations in your country is a question for your adviser — Uzbek residency does not change your home rules.
If you are a company in Uzbekistan
While the exemption lasts (until 1 January 2028), a resident does not charge VAT on its services, so its invoices show no VAT for you to reclaim. For VAT payers this affects the real cost comparison between vendors. The VAT benefit is not part of the extended 2028–2040 regime, so if a support contract runs beyond that date, agree in advance how the price will be stated once the regime changes. Documents flow as with any legal entity: contract, acceptance acts, electronic invoices and digital signatures.
What residency does not replace: a contract checklist for AI projects
- Ownership of the result. Who owns the code, prompts, agent configuration, knowledge base and integrations after payment — and which tools and templates remain the vendor's.
- Accounts and keys. Whose name the AI service accounts, hosting, Telegram or WhatsApp bot and CRM access are registered in. Ideally yours, with the vendor invited.
- Data. What personal data passes through the agent, where it is stored and what happens to it afterwards. If your customers are in Uzbekistan, read our overview of Uzbekistan's personal data law and AI automation.
- Running costs. Who pays for model usage and subscriptions — you directly, or the vendor with re-billing.
- Acceptance criteria. What "working" means: test cases, which share of conversations goes to a human, what happens on an error.
- Support and exit. Who fixes an integration when a provider changes its API, and how you take the project with you if you part ways.
A short example conversation
Client: Which entity will we sign with?
Vendor: The same LLC named on the IT Park certificate; the link to the original is in our proposal.
Client: Can you invoice us in dollars from Tashkent?
Vendor: Yes, exporting services is part of our approved business plan.
Client: Whose name are the AI accounts in?
Vendor: Yours. We work with invited access.
Evasive answers are a warning sign regardless of status. Clear answers are a good start, but only a pilot tells you about the quality — see how to run the first weeks of an AI pilot.
FAQ
Does residency make a vendor cheaper?
Not necessarily. The benefits reduce the vendor's tax burden, but project cost depends on scope, integrations and data. Compare proposals by what is included, not by status.
What happens to my contract if the vendor loses the status?
The contract with the legal entity remains in force. Residency affects the vendor's taxes, not its obligations to you, though future invoices may change for domestic clients.
Is it safe to work with a non-resident Uzbek company?
Residency is not required to provide IT services. It is an extra signal of transparency, not a licence to operate.
Does residency mean the vendor handles personal data correctly?
No. Data protection is governed by a separate law and has to be checked in the contract and in the system's design.
More on the market and the rules in our Uzbekistan section. To discuss your process, get in touch: the cost depends on scope and data, and the first conversation is there to work it out. What we build is described on the AI agents page.