How we work

A project without a black box

You understand what is happening at every stage, see the work in progress, and know which decision comes next.

Principles

Transparency is built into the process

We do not wait until the end to show the result. We move through clear stages, document decisions, and keep checking against the task.

01

One accountable team

Analysis, product thinking, design, and development belong to one process, with a clear project owner.

02

Progress stays visible

We show interim versions at meaningful checkpoints, before decisions become expensive to change.

03

Decisions stay with the project

Key agreements, questions, and changes are documented so everyone works from the same context.

04

AI accelerates; people are accountable

AI supports research, drafts, and routine work. The team owns architecture, critical decisions, and quality.

05

We measure the reason we started

At the beginning, we define the practical outcome that matters: a working scenario, a clear product, or a better process.

Project journey

Nine stages from the task to ongoing development

One manageable process for AI products and web development. The work changes by project; the control logic stays consistent.

01

Introduction and task review

What UNIKA does
We clarify the context, constraints, stakeholders, and expected outcome.
What the client receives
A shared understanding of the task and the questions to validate.

Stage outcome

A documented project goal

AIWe identify the process and automation point.

WebWe define the role of the site or product.

02

Process or product research

What UNIKA does
We examine the current journey, materials, data, users, and constraints.
What the client receives
A map of the current state and the bottlenecks we found.

Stage outcome

Research findings

AIWe examine data, rules, and exceptions.

WebWe study users, content, and competitors.

03

Structure and user flows

What UNIKA does
We design roles, steps, states, and key user scenarios.
What the client receives
A clear model of the future solution before visual detail.

Stage outcome

Agreed solution logic

AIDialog, actions, and human handover flow.

WebPage architecture and user journeys.

04

Prototype or pilot

What UNIKA does
We build the smallest working version that can validate the main assumptions.
What the client receives
An early result that can be viewed and tested.

Stage outcome

A validated core scenario

AIA pilot on a limited process.

WebAn interactive prototype of key screens.

05

Visual system and solution design

What UNIKA does
We define components, states, visual rules, and the technical structure.
What the client receives
A coherent system instead of disconnected screens.

Stage outcome

A solution ready for implementation

AIWe design controls and exception handling.

WebWe build the design system and responsive layouts.

06

Development and integrations

What UNIKA does
We implement the agreed logic, interfaces, and connections to required systems.
What the client receives
A working product version in the agreed scope.

Stage outcome

A functional build

AIWe configure logic, knowledge, and context handover.

WebWe build the interface and connect services.

07

Testing

What UNIKA does
We verify core scenarios, errors, responsive behavior, and edge cases.
What the client receives
A test checklist and a corrected pre-launch version.

Stage outcome

Launch readiness

AIWe test answers, constraints, and escalation.

WebWe test devices, forms, and integrations.

08

Launch

What UNIKA does
We move the solution into production and verify critical actions and handover.
What the client receives
A launched product and a clear way to operate it.

Stage outcome

The solution works in the real process

AIWe connect production channels and controls.

WebWe publish the product and verify analytics.

09

Support and development

What UNIKA does
We observe real usage, resolve issues, and plan improvements.
What the client receives
Clear next steps based on how the product actually works.

Stage outcome

A development plan or support format

AIWe refine knowledge and scenarios from real dialogs.

WebWe evolve content, features, and conversion.

Communication

Context does not disappear between meetings

We keep the main communication in an agreed channel and turn important decisions into clear project tasks and artifacts.

01

One main channel

Questions and work updates do not scatter across unrelated chats.

02

Checkpoint demos

We show interim work when a decision needs to be made.

03

Written decisions

Agreements, changes, and next steps stay with the project.

04

A project owner

The client knows who gathers questions and coordinates the team.

05

Changes keep their context

We assess impact on scope, logic, and outcome before agreeing on the action.

Responsibility

Each side has a clear role

We own the creation and launch of the solution. The client provides business context and timely decisions on key questions.

UNIKA takes care of

  • analysis and structure
  • product design and visual design
  • development and integrations
  • testing and launch
  • handover and the agreed support format

The client provides

  • the task and business context
  • materials and access
  • a responsible decision-maker
  • approval of key decisions
  • feedback at agreed checkpoints

After the inquiry

A clear next step

Before a project begins, we clarify the task and propose a format that matches its actual state.

01

You submit an inquiry

Briefly describe what you want to launch or improve.

02

You answer a few questions

We clarify the context, constraints, and available materials.

03

We have a short call

We align expectations and discuss the main unknowns.

04

We propose a format

We outline the approach, expected scope, timeline, and budget for agreement.

05

We start from the right point

That may be an audit, a prototype, or a pilot, depending on the task.

FAQ

Before the project starts

Next step

Tell us what you want to launch or improve

We will review the task, define the right starting point, and discuss the working format.

UNIKA robot next to a diagram of the next step
How We Work — A Transparent Project Process | UNIKA