Automation directions

What can be automated

We don't start with tools. First we look for the repetitive tasks that eat time and money.

01

Sales & inquiries

We help you reply faster, stop losing inquiries, and hand complex cases to a manager in time.

Capabilities

  • first reply to the customer
  • inquiry data collection
  • manager reminders
  • summary of new inquiries

Outcome

Fewer lost inquiries and a faster first reply to the customer.

02

Hiring

We remove manual sorting of applications, interview scheduling, and repetitive candidate messages.

Capabilities

  • application screening
  • short candidate summaries
  • interview reminders
  • template-based messages

Outcome

The team spends less time on routine and spots strong candidates faster.

03

Finance & documents

We remove manual data transfer from invoices, acts, and spreadsheets — where errors appear most often.

Capabilities

  • data extraction from documents
  • duplicate checks
  • summaries for the owner
  • alerts on ambiguous cases

Outcome

Less manual input, fewer errors, and a clearer picture of payments.

04

Operations

We automate repetitive internal tasks: reports, statuses, approvals, and deadline control.

Capabilities

  • daily summaries
  • status tracking
  • reminders for owners of tasks
  • handover of complex tasks to a human

Outcome

The owner sees bottlenecks earlier, and the team gets distracted less.

05

Customer support

We set up an assistant that answers frequent questions and hands non-standard situations to an operator.

Capabilities

  • answers from a knowledge base
  • brand-matched tone
  • operator handover
  • log of all actions

Outcome

Customers get fast answers, and the operator handles only the complex requests.

AI Automation Services for Marketing, HR, Finance & IT | UNIKA